The State of the Retail Workforce: Are they just browsing or will they shop til they drop?

Australia’s retail sector is under considerable strain as the internet disrupts traditional business models and companies come to grips with an ageing population and changing consumer demographics. As these trends increase competition and place pressure on revenues, the question must be asked whether workers in this industry can ‘work to live’ or whether they’re being irrevocably forced to ‘live to work’?

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