Nurse manager engagement is fundamental to patient care outcomes, but managers overburdened by administrative tasks risk burnout and turnover.
Nurse managers typically have 24-hour responsibility for one or more patient care units, with required competencies that cover everything from specialty clinical care, healthcare finance, human resources, and patient satisfaction. As a result, nurse managers are susceptible to high stress, often making their own retention a challenge.
Nurse managers are in the best strategic position to directly impact the work environment for their team and the culture of a patient care unit. However, it's been demonstrated that the performance expectations for nurse managers may be unrealistic-and harmful to their well-being. A recent study identified strategies for enhancing nurse manager engagement, with recommendations that include fostering clear communication, relieving administrative burden, and promoting work/life balance. Technology can play an influential role via:
By automating administrative tasks, nurse managers will have more time out of the office to interact with patients and families, and to mentor their clinical staff.
Alerts pushed directly to managers at regular intervals, or in real-time, allow them to respond to and correct issues proactively.
Utilise smartphones to communicate with employees gives nurse managers the freedom to balance their management work while in the unit or directly from home
Download this white paper to learn more about how strengthening nurse management engagement can lead to increased staff retention and better outcomes for patients.