According to the 2018 Global Retail Absence Survey, an unplanned absence rate of seven percent wreaks havoc on store operations, including staff productivity and satisfaction.
The retail world, traditionally one of the most competitive environments in which to work and make a profit, is coming under even more pressure with online retail, price reductions and the need to provide a truly enhanced customer experience. The Global Retail Absence Survey analysed the responses of retail managers across Australia, Canada, France, Germany, the U.K. and the U.S to examine the broad impact of absenteeism on major retail organizations with more than 1,000 employees.
The survey explores:
- The corrosive effects of absenteeism on store operations and employee engagement
- Absenteeism's impact as one of the most complex, time-consuming challenges in the industry
- The need for managers to act reactively rather than proactively to ensure store operations work efficiently
- The role of technology in managing absenteeism
Download this fact sheet today to learn more about how technology can help manage absenteeism better and provide a more positive impact for your organisation.