With five generations working side by side, now is the time for organisations to build strong managers who can effectively manage employees, regardless of where they are in their careers. By understanding what’s important to employees, managers will be better positioned to nurture their most valuable business asset. Making accommodations to keep older workers in the workforce will retain their leadership skills and vast institutional knowledge. At the same time, it’s important to acknowledge that Millennials and Generation Z have grown up in a world transformed by technology and naturally approach work and their careers differently.
Managing a multigenerational workforce can be achieved with an effective workforce management strategy which includes engaging, developing and retaining the workforce. Leveraging mobile technology to optimise communication, offering flexible working hours with automated scheduling, controlling the cost of absence, and gaining true visibility into the workforce will help you meet the challenges of managing multiple generations.